What We Collect and Why We Hold It
We collect the details you provide when you create your account — name, contact number, email address and your chosen payment method, whether that is bKash, Nagad or Rocket. When you make a deposit or request a withdrawal, we log the transaction reference linked to your
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wallet so we can verify and reconcile your account balance. We also collect device identifiers and session data automatically when you browse our lobby or use our mobile interface. This technical data helps us detect unusual login attempts and keep your account secure. We do not
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sell your personal data to third parties. We share data only where required to process your payment through your chosen local wallet, or where applicable law in your jurisdiction requires us to disclose it. Retention periods vary by data type — payment transaction records are held
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for the period required under applicable law, while session logs are cleared on a shorter rolling cycle. Your use of this platform and any data we hold is subject to your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.